Return & Exchange

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Domroser offers its customers return facility as we care for them, however there are some products which cannot be returned, below we have described in details how returns of products is possible:-

Local Manufactured Items

For all the local manufactured items, customers have a time frame of 7 days, in which they can return or exchange the product(s).

The customers can also exchange the product by ordering a new product in exchange with the old product, if the order is above the required limit that is Rs.250/- and your area comes under the free deliveries area of domroser.in we will not charge any delivery charges, or else if the order is below Rs.250/- the customer would need to bear the delivery charges


Imported Items

Domroser does not offer returns and exchange for imported items, however Quick Returns is possible for all imported items, for more information on Quick Returns, check the Quick Return section below.

Fruits & Vegetables

Domroser does not cater any returns and exchange in the Fruits & Vegetable category.

Yogurts & Ice Creams

Domroser does not cater any returns and exchange for Yogurts and Ice Creams.

Quick Returns

Domroser offers Quick Returns for the first time in india, now you can order your grocery list and decide if you want all of the products you ordered once it reaches at your door.

Our Rider will return the product right at your doorstep and will give you a new receipt,which will only show the items that you have accepted. It is highly recommended that you must check your bill before accepting it as if your order goes below Rs. 250/- delivery charges will be applied automatically

Local Manufactures Items

Domroser offers Quick Returns for all the local manufactured items.

Imported Items

Domroser offers Quick Returns for all imported items.

Fruits & Vegetables

Domroser.in offers Quick Returns for all types of Fruits & Vegetables.

Yogurt & Ice Creams

Domroser.in does not offers Quick Returns for all types of Yogurts & Ice Creams.


Quick Returns Payment Types:

Cash on delivery

If your selected payment method is Cash on Delivery, on Quick Returns you only have to pay for the items that you have accepted including delivery charges(if applicable).

Bank Account Transfer

If your selected payment method is Bank Transfer, on Quick Returns your money will be returned to you either in your bank account or in cash within 2 working days.

Credit/Debit Card Payment

If your selected payment method is Credit/Debit Card, on Quick Returns your money will be returned to you in cash within 7 working days or you can adjust your amount by purchasing another product in exchange.

Order Cancellations

Order cancellations at domroser.in is possible if the order you have placed is not in its confirmed state or your Order Status Shows (Pending). Customers can cancel their orders when they receive the confirmation call, you just have to say five simple words [I Dont want it anymore] that’s all and your order will be cancelled.

Incase the customer accepts and confirms the order and at the time of receiving the order backs out, the customer would be black listed from domroser.in and wont be allowed to place orders at domroser.in from their ID in future. This is only because your late decisions get someone(s) hard work wasted.